Terms & Conditions Website Use
The terms and conditions set out below apply to the entire contents of www.sunshinecandles.co.uk (the "Website"). Your use of the Website indicates your acceptance of these terms and conditions. Please read them carefully before proceeding.
The terms and conditions of this Website may be updated or amended from time to time without prior notice. They were last posted April 2021.
Sunshine Candles & Wax Melts has made in good faith best efforts to ensure that the information contained within the Website is up to date, correct and complete. In the event of inadvertent or occasional errors we accept no liability. Further, the Company cannot accept any liability for loss of any kind resulting from reliance on the information or opinions provided within the Website.
Sunshine Candles & Wax Melts intends to make the Website available 24 hours a day, but cannot be held liable for any non-availability or error regardless of whether the circumstances are inside or outside the Company’s control.
The copyright and all other intellectual property rights, including logos, trademarks and brand names, in the material on this Website are owned by Sunshine Candles & Wax Melts. Any reproduction or use of extracts from the Website incorporated into or stored in any form for any purpose is prohibited without the written or express permission of Sunshine Candles & Wax Melts.
Sunshine Candles & Wax Melts is committed to respecting your privacy, and complies with relevant data protection law. This privacy statement covers how Sunshine Candles & Wax Melts treats personal information that the Company may collect from and receive on the Website. Personal information comprises your name and address (email and/or postal). This policy may be updated from time to time without notice and was last posted November 2019.
Any personal data collected from the Website will not be disclosed to or processed by any external third party.
The Website creates a cookie (a small piece of computer code), which is sent to and stored on the user’s computer containing a unique identifier only. This identifier is used to keep track of your shopping bag only and does not store any personal information.
As required by the UK Data Protection Act of 1984 and 1998, we follow strict security measures in the storage and disclosure of personal information to prevent unauthorised access.
SECURE ONLINE PAYMENTS
Payment processing is delivered by PayPal. Any sensitive information you send to PayPal, from your computer to their servers is encrypted in transit using the Secure Sockets Layer (SSL) protocol.
Your card details are not stored by us once the payment has been processed.
We will retain the e-mail address given by you only to notify you of the despatch of your order. We may also on occasions e-mail details of any special offers or promotions to you using this information. We will never pass your details onto third parties.
By providing us with your personal information, you are accepting the privacy practices described in this policy statement.
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.orgfor detailed guidance.
5 Spilsbury Close
Sunshine Candles & Wax Melts Return / Refund Policy
We offer all of our customers a refund if an item is faulty or not as described (this does not included Wax Melts snapped during delivery) provided you have told Sunshine Candles & Wax Melts within 14 days of receiving their goods that they want to cancel. You then have another 14 days to return the goods back to us, at a cost to yourself.
A refund will be within 14 days of receiving the goods back to Sunshine Candles & Wax Melts